On a day to day basis, this role is primarily focused on installing network devices for our customers.
Duties will include:
- Facilitating customer adds
- Communicating with clients on the phone and via email
- Visiting client premises
- Supporting customers with on-site problems
- Making necessary changes and updates
- Moving and changing equipment
- Assisting with new customer rollouts and other project-based installations
You will gain valuable workplace experience with:
- Routing protocols
- Network performance
- Typical faults
- Error control
- Using diagnostic equipment
- Cabling and connectivity
- Digital communication mediums
- Security principles
- Encryption and regulation
- VPN and remote access security
- Network architectures and digital communication technologies
Full information & application details:
https://www.findapprenticeship.service.gov.uk/apprenticeship/-527605