Apprentice IT Field Service Technician

On a day to day basis, this role is primarily focused on installing network devices for our customers.

Duties will include:

• Facilitating customer adds
• Communicating with clients on the phone and via email
• Visiting client premises
• Supporting customers with on-site problems
• Making necessary changes and updates
• Moving and changing equipment
• Assisting with new customer rollouts and other project-based installations

You will gain valuable workplace experience with:

• Routing protocols
• Network performance
• Typical faults
• Error control
• Using diagnostic equipment
• Cabling and connectivity
• Digital communication mediums
• Security principles
• Encryption and regulation
• VPN and remote access security
• Network architectures and digital communication technologies

Full information & application details:
https://www.findapprenticeship.service.gov.uk/apprenticeship/-527605