Ford Customer Service Advisor Apprenticeship

Working in an exciting and busy environment the Customer Service Advisor Apprentice will be the front-line support for the busy service department.

An Apprentice will keep in close contact with the management staff at the dealership to update them on current customer affairs and relations.

The apprentice’s role will include the following (but not be limited to):

• Dealing with customers both face to face and by telephone
• To process and solve customer service complaints
• Promote continuous improvement in customer service

Full information & application details:
https://www.findapprenticeship.service.gov.uk/apprenticeship/-522865