IT Apprentice

Excalibur Academies Trust

Duties and responsibilities will include:

Solving Staff and Students technical problems:

  • Resetting passwords
  • Active Directory user management
  • Allocating access to resources using windows permissions

Classroom AV Assistance:

  • Troubleshoot projector configuration
  • Troubleshoot sound issues

Network Duties:

  • Perform server maintenance under IT Support supervision
  • Maintaining stock records for IT equipment

Network and Standalone Computers:

  • Hardware fault diagnostics, repair and/or resolution
  • Liaising with suppliers and field service engineers


  • Liaising with suppliers and field service engineers
  • Changing print toner cartridges


  • Troubleshooting and resolving software installation problems
  • Software deployment
  • Deploying operating systems using MDT
  • Create OS deployment images in MDT under IT Support supervision
  • Support user questions

Office 365 Services:

  • User management
  • Exchange online management
  • MS Teams / Classroom management
  • Azure AD management
  • OneDrive management and assistance for staff/students
  • Security and Compliance

Full information & application details:

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Date Posted: 10/06/2020

Deadline for applications: 23/06/2020

Location: Bristol