IT Apprentice

Duties and responsibilities will include:

Solving Staff and Students technical problems:

• Resetting passwords
• Active Directory user management
• Allocating access to resources using windows permissions

Classroom AV Assistance:

• Troubleshoot projector configuration
• Troubleshoot sound issues

Network Duties:

• Perform server maintenance under IT Support supervision
• Maintaining stock records for IT equipment

Network and Standalone Computers:

• Hardware fault diagnostics, repair and/or resolution
• Liaising with suppliers and field service engineers

Printers:

• Liaising with suppliers and field service engineers
• Changing print toner cartridges

Software:

• Troubleshooting and resolving software installation problems
• Software deployment
• Deploying operating systems using MDT
• Create OS deployment images in MDT under IT Support supervision
• Support user questions

Office 365 Services:

• User management
• Exchange online management
• MS Teams / Classroom management
• Azure AD management
• OneDrive management and assistance for staff/students
• Security and Compliance

Full information & application details:
https://www.findapprenticeship.service.gov.uk/apprenticeship/-523721