IT Technical Services Apprentice

The candidate will be expected to embrace, articulate and work with the visions and values, and is to contribute to the whole life of the schools, colleges and Trust, always remembering that our core purpose is to improve the education and lives of the children and young people at the school and colleges.

As a Technical Services Assistant Apprentice, you will receive on the job training and support whilst providing first line support for the information technology systems / hardware. You will be required to assist the Technical Services Manager with the administration of the network and servers.

Main duties will include:

• Providing first line user support to staff and students as required using the desktop systems, including dealing with operational problems such as hardware faults and software incompatibilities;
• Assist in the maintenance of relevant management and system administration records such as user requests and action taken, asset records, software records and maintenance requests and outcomes. Undertake a schedule of PC “health checks” and ensure effective deployment/utilisation of anti-virus software;
• Assist with the administration and development of the desktop and office network systems as required, including user administration, maintenance of the Office E-mail system, Internet Filter Software and ensuring that the security procedures for the desktop system within the office network are appropriate and are being followed.

Full information & application details:
https://eu7.advorto.com/QAApprenticeships/VacancyInformation.aspx?VId=66945

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